American Fidelity administration problems
Summary
The committee is fed up with American Fidelity: the company hasn't delivered FSA rollover reports or checks it promised in May, and it's refusing to help employees get paid on claims like a cancer case that's been pending since March. Members floated dropping the company entirely next year and possibly self-administering the accounts.
At a glance
- Total mentions
- 1
- Last 30 days
- 0
Last discussed Jun 4, 2026.
Impact analysis
Employees with pending claims are waiting on payouts, and the county spent months correcting a wrong premium amount; the financial cost of switching to self-administration isn't yet known.
Employees with stalled claims would benefit if the county replaces or restructures the administration.
Employees waiting months for claim payouts and FSA rollover funds are being hurt by the delays.
Mentions & discussions (1)
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